*astTECS - AI ChatBot Solutions
Expertise Wave - AI ChatBot Solutions with *astTECS Deliver exceptional customer experiences with the power of AI-based Chatbots
*astTECS - Communication Solutions
*astTECS is a market leader in end to end unified communication and enterprise mobility products based on Asterisk Open Source Technology.
*astTECS provide a complete suite of Enterprise Telecom Products with advanced features at a much affordable cost With a strong focus on customer needs.
Expertise Wave - AI Chatbot Solutions with *astTECS
Experience the difference with *astTECS AI Chatbot – not just a mere tool, but a personalized interaction. Driven by advanced AI technology, our chatbot is engineered to be both approachable and personal that captivating and entertaining your clientele. With versatile capabilities and customization options, our chatbot can seamlessly align with your brand’s voice and tone. Elevate your customer engagement and satisfaction to new heights with our top-of-the-line chatbot solution.
- Initial ChatBot Setup and Configuration
- Conversation History and Continuous Learning
- Regular Knowledge Base Reviews and Updates
- Platform Upgradation and Migration
- Platform: ChatBot using Open source platform
- Interface: Web, Facebook, Whatsapp, Instagram
- NLP (Natural language processing): Spacy, GPT3.5
- Cloud: *astTECS Cloud Optional: AWS
Solutions offered by *astTECS AI ChatBot from Expertise Wave
Menu-Based Chatbot
A menu-based chatbot presents users with a structured set of options to choose from. It allows the users to select from pre-defined menus or navigate through the available choices.
ChatGPT Powered Chatbot
ChatGPT powered chatbot use the AI Powered by GPT 3.5, this utilises advanced NLP to address user queries effectively and efficiently, delivering natural responses.
NLP Chatbot
NLP is an applied artificial intelligence (AI) program that helps your chatbot analyze and understand the natural human language communicated with your customers. It understand the intent of the conversation rather than just use the information to communicate and respond to queries.
FAQ Chatbot
*astTECS FAQ chatbot assists users by providing answers to the most frequently asked questions. it’s like an FAQ page in website. It helps to teach customers about your brand, product, and service and direct them to the appropriate website page.
Expertise Wave - AI Chatbot Solutions Usecase
- Customer service:
- Sales Support:
- Lead generation:
- Social media engagement:
Our AI chatbot solution efficiently handles basic customer inquiries such as order tracking, product information, and return policies, freeing up your customer service representatives to focus on complex issues and improving customer satisfaction and loyalty.
It assists with answering customer inquiries about your products or services, providing pricing information, and processing orders, streamlining the sales process, and improving the customer experience to increase revenue and loyalty.
It engages with website visitors, collects their contact information, and directs them to a sales representative, optimizing your lead generation efforts and increasing conversion rates.
It can respond to comments and direct messages, engage with customers, and provide information about your products and services, enhancing your social media presence and boosting brand awareness and loyalty.
AI Chatbot Solutions
Expertise Wave Solutions are designed to enhance productivity and collaboration. Personalized customer support at your fingertips
with *astTECS ChatBot Solution. Our AI Chatbot Solutions prioritize your needs and deliver tailored solutions for seamless communication.
Key Benefits of AI ChatBot from Expertise Wave
24/7 availability:
It offers customer support and assistance 24/7 without human interaction, providing help whenever and wherever it is needed.
Scalability:
It can handle multiple conversations at the same time, making it ideal for businesses that experience high volumes of customer inquiries.
Personalization:
It allows businesses to provide customized recommendations and interactions for customers, improving the overall customer experience.
Increased engagement:
It provides interactive experiences for customers that increase satisfaction and loyalty among clients.
Sales and marketing:
It enhances existing sales and marketing initiatives such as lead generation and product recommendations.
Multilingual support:
It gives support and help in multiple languages, making it simpler for businesses to serve a global audience and grow their client base.
Cost-effective:
It helps businesses save money by decreasing customer service rep requirements, improving efficiency, and decreasing operational expenses.
Streamlined processes:
It automates processes like scheduling appointments, placing orders, and providing information in ways that make them more convenient and efficient for customers – leading to higher satisfaction and loyalty among them.