Allow Your Website Visiters Call you Instantly without a Phone
*alive Web Call is a web-based solution that allows your website visitors to call you instantly without needing a phone. It’s a simple and effective way to enhance customer engagement and support. With just a click, visitors can connect with your team, ensuring they receive the assistance they need in real-time. This solution is perfect for businesses looking to improve customer service and increase conversion rates by providing immediate access to support.
*astTECS - Communication Solutions
*astTECS is a market leader in end to end unified communication and enterprise mobility products based on Asterisk Open Source Technology.
*astTECS provide a complete suite of Enterprise Telecom Products with advanced features at a much affordable cost With a strong focus on customer needs.
Add One more Toll free Communication Channel to your Business
*alive Web Call provides a seamless communication channel directly from your website, enabling visitors to initiate instant voice calls through their browser. No phone or additional hardware is required—just a click connects them to your team. This innovative solution boosts customer satisfaction by offering real-time assistance, reduces response times, and helps businesses capture more leads by making support easily accessible at every stage of the customer journey.
*aLive is a simple yet powerful solution that can be quickly implemented on web pages to offer real time voice assistance to online visitors looking for customer service. Why *aLive? – These days customers, wants real time clarifications and confirmation when they make important choices, purchases or decisions. They want to speak with someone while browsing your website to answer a quick question before they commit, and at that point they do not want to call your toll-free number and then have to start all over again.
Your business therefore, needs a way to offer crucial real time help to customers while they are on your website. By using *aLive services, enable on-demand, real time voice assistance for on-line visitors at the click of a button. Provide personalised voice based assistance to your customers right when they need it. Help clients make significant decisions that could benefit from expert guidance in real time, for example during complex financial planning while choosing health care options, or making insurance and large ticket purchases.
Expertise Wave - Check Our Web Call Solutions with *aLive
*aLive is a simple yet powerful solution that can be quickly implemented on web pages to offer real time voice assistance to online visitors looking for customer service. Why *aLive? – These days customers, wants real time clarifications and confirmation when they make important choices, purchases or decisions. They want to speak with someone while browsing your website to answer a quick question before they commit, and at that point they do not want to call your toll-free number and then have to start all over again.
Instant Communication
*aLive services enable on-demand, instant voice assistance for online visitors at the click of a button and provide personalised voice-based assistance to your customers right when they need it.
Real-Time Communication
Helps clients make significant decisions that could benefit from expert guidance in real-time, for example, during complex financial planning, while choosing healthcare options, or making insurance and large ticket purchases.
Context-Based Communication
Your customer wanted to speak with someone while browsing your website to answer a quick question before they commit. *aLIVE gives your way to offer crucial real-time help to customers while they are on your site.
No Downloads
Current click-to-call technology does not require customers to download software other than standard plugins.
Low Latency
Dynamic call routing optimization ensures fastest voice transmission between callers and maintains low audio latency.
*alive Web Call Solution from Expertise Wave
Empower your website visitors to connect with you instantly through their browser—no phone required. *alive Web Call offers seamless, real-time voice communication, helping your
team provide immediate support and build stronger customer relationships. Enhance your business’s responsiveness and boost conversions by making expert assistance available at the click of a button.
Add real-time communication through browser as an extra channel to your existing Telephony infrastructure
With *aLive Web Call Solution, you can add a direct, real-time voice channel to your website—no downloads or phone numbers needed. Visitors simply click to connect, enabling your team to deliver instant, personalized support. This frictionless communication boosts customer satisfaction, streamlines engagement, and helps convert more leads by making expert help available exactly when it’s needed.
PBX Integration
Integrate the *aLive with your existing PBX to avail full PBX features. This is like adding one more trunk to your PBX to receive calls.
*aLive on E-Mail
Embed *aLive into your outgoing emails so that recipients can reach you on a simple click.
Scan to Call
Initiate a call by scanning Scan to Call QR Code from your smartphone—a convenient way to reach the call center.
Voice Mail
Integrated Voice mail service enables you to capture customer requests after office hours or when staff are not available.
Toll Free Service
*aLive can act as a substitute for your Toll Free line at much lesser cost.
IVR
Enable IVR (Integrated Voice Response) in *aLive for better call segmentation and routing to the most appropriate departments.
Call Recording
*aLive Call Recording feature enables you to record all *aLive calls for future reference and compliance.
DTMF Support
Inbuilt DTMF functionality enables your customers to navigate through IVR.