Expertise Wave - WhatsApp Business Solution with *astTECS
Unlock the full potential of WhatsApp for your business with *astTECS. Our solution integrates seamlessly with your existing systems, enabling you to manage customer interactions efficiently and effectively. Enhance your customer engagement and drive business growth with our innovative WhatsApp Business Solution.
*astTECS - Communication Solutions
*astTECS is a market leader in end to end unified communication and enterprise mobility products based on Asterisk Open Source Technology.
*astTECS provide a complete suite of Enterprise Telecom Products with advanced features at a much affordable cost With a strong focus on customer needs.
Transform Your Communication with Future Ready WhatsApp Business Features
WhatsApp Business API offers a powerful, flexible, and cost-effective solution for business communication. It enables seamless messaging communication over WhatsApp, allowing businesses to manage customer interactions efficiently.
Unlock the power of efficient, real-time customer interaction with *astTECS WhatsApp Business Solution. Designed to elevate your customer engagement, and connect with a massive audience on a global scale through the WhatsApp Business API. With *astTECS WhatsApp solution, you can respond to customer inquiries instantly, offering a convenient and professional communication channel that gives your business a significant competitive edge. Whether you’re managing customer support or driving sales, our WhatsApp Business Solution enables you to handle inquiries efficiently, deliver personalized responses, and enhance overall customer satisfaction.
*astTECS WhatsApp Platform – Complete Customer Engagement Suite
WhatsApp Business API offers a powerful, flexible, and cost-effective solution for business communication. It enables seamless messaging communication over WhatsApp, allowing businesses to manage customer interactions efficiently.
Build Your Workflows with a Few Clicks
Our WhatsApp solution enables you to easily create customer engagement workflows with a simple drag and drop process. Leverage predefined templates and media to send the right message to prospects and customers based on their actions and events. Streamline your process, save time, and boost productivity effortlessly.
WhatsApp Broadcasting
Broadcast promotional, offers, new product launches, webinar reminders, payment reminder messages, etc. up to 100,000+ users in a single click.
Get real-time WhatsApp broadcast analytics: audience size, sent, delivered, read & failed.
Multi Agent Live Chat
Easy customer support using a multi-agent live chat dashboard.
Automate your product discovery flow and customer support queries using NLP-based dialogflow chatbots.
Qualify leads on multiple levels and conversation stages automatically / manually using Attributes.
Assign tags to leads for quick references which helps to run targeted WhatsApp campaigns.
Automate Conversation Workflow with WhatsApp Chatbot, No Coding is Required
Engage your customers 24/7 with our easy-to-use drag-and-drop chatbots. No code is required. Effortlessly integrate product catalogs into conversations and automate your sales and customer support processes.
Easy Integration with Any Applications
Integrate with top CRMs like Hubspot, Zoho, etc Payment Portals, and E-commerce stores like Shopify, WooCommerce, etc. & automation platforms like Pabbly, Zapier, etc. Thereby making your platform an even more powerful tool for your business. Automate WhatsApp notifications for payment confirmation, abandoned cart, COD confirmation, application drop-off & more.
Insightful Dashboard
Get a comprehensive overview of your customer interaction from an advanced dashboard. Designed for ease of use and clarity, this dashboard offers key metrics and real time analytics to help you to make informed business decisions.
WhatsApp Business Solutions from Expertise Wave
Enhance customer engagement and streamline operations with our tailored WhatsApp solutions. Unlock new business opportunities, automate workflows, and
deliver personalized experiences at scale. Empower your team to connect, support, and convert customers efficiently—all within WhatsApp.
Transform Your WhatsApp Conversations into Revenue Opportunities.
Empower your business with Expertise Wave's WhatsApp Business Solutions. Our platform is designed to enhance customer engagement, streamline operations, and drive sales through personalized and automated interactions.
Order Placement & Tracking
Automate order processing on WhatsApp with customized response flows—no human intervention required. Get real-time updates on cart items, orders, and more.
Appointment & Service Bookings
Simplify appointment and service bookings using WhatsApp Bots. Customers can schedule, book, or check availability anytime without human intervention.
Payment & Appointment Reminders
Send payment reminders, appointments, event updates, and status notifications to drive users to payment portals and events instantly.
Generate High Quality Leads
Automate lead generation and qualification with WhatsApp bots. Share product details, drive instant interest, and send images, videos, and PDFs for better conversions.
Marketing Automation
Run marketing campaigns with customer segmentation. Send rich communication, broadcast offers, and get better results compared to SMS/Emails.
Customer Support
Connect customers directly with agents on WhatsApp for instant support. Transfer chats between agents for uninterrupted service and smooth communication.
Key Benefits of WhatsApp Business Solution
WhatsApp Business Solution is a powerful tool that can help businesses enhance customer engagement, streamline operations, and drive sales. By leveraging the WhatsApp Business API, businesses can automate customer interactions, provide real-time support, and deliver personalized experiences at scale. Here are some key benefits of using WhatsApp Business Solution:
Reduce Workforce and Operational Cost
With the WhatsApp business solution, you can automate replying to customers’ frequent queries, thus reducing the need for more call center agents.
Streamlined Customer Management
Organize and manage all customer inquiries from a single platform, minimise response time and improve efficiency.
Global Reach
Expand your business reach and connect with customers across the world effortlessly.
24/7 Availability
Engage 24×7 via smart WhatsApp chatbot & multi-agent live chat support.